Housekeeping Team Leader

2 weeks ago


Sydney, New South Wales, Australia Veriu Group Full time

We are Veriu Group, a dynamic and growing Australian-owned hotel group with a passion for connecting travelers to the local authenticity of a location. Our mission is to bring people together in new ways, creating lifelong travel memories that can't be found in a guidebook. This exciting journey has brought us to Veriu Macquarie Park, our largest and most ambitious property, where we're looking for a Part Time Housekeeping Supervisor to help make it the go-to choice for corporate travelers.


As a key member of our housekeeping team, you'll play a vital role in setting up our housekeeping procedures and processes, recruiting and training an amazing team, and ensuring every guest room and common area meets our high standards. You'll also assist in coordinating the team and delivering excellent cleanliness standards.


Responsibilities:



  • Train housekeeping team members to the highest standard, ensuring they have the skills and knowledge to deliver exceptional service.
  • Maintain high standards of cleanliness throughout the hotel's guest rooms, common areas, and facilities, ensuring our guests experience the best possible stay.
  • Implement and maintain our 'Veri-Best' housekeeping processes and policies within the team, driving efficiency and excellence.
  • Assist in housekeeping projects and team management, working closely with the Housekeeping Manager to achieve our goals.
  • Conduct audits and checks to ensure compliance within housekeeping, identifying areas for improvement and implementing solutions.
  • Build strong and authentic relationships with your teammates and our guests, fostering a positive and welcoming environment.
  • Ensure a clear line of communication between housekeeping and other teams within the hotel, promoting collaboration and teamwork.
  • Lead by example, demonstrating a commitment to excellence and a passion for delivering exceptional service.

Benefits:



  • National career growth opportunities, allowing you to develop your skills and experience in a variety of roles.
  • Accelerated development in hotel management or corporate areas, providing you with the tools and support to succeed.
  • Comprehensive onboarding and ongoing support, ensuring you have the resources you need to thrive.
  • The chance to join our Fast-Track Hotel Management Development program, taking your career to the next level.
  • Genuine flexibility and job security, offering you a stable and supportive work environment.
  • A high-performing culture that values relationships and individuality, where our leadership knows you by name.
  • Generous referral bonuses when you refer friends to work with us, up to $1000.
  • Discounts on accommodation across our network, giving you the opportunity to explore new destinations.
  • Discounts on private health insurance, ensuring you have access to the care you need.
  • Access to our Employee Assistance Program, providing you with support and guidance whenever you need it.


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