Frontline Customer Service Ambassador
22 hours ago
Welcoming Guests with Excellent Service
\We are seeking a highly motivated and friendly individual to join our Front of House team.
\As a Front of House professional, your primary role will be to create a warm and inviting atmosphere for our guests.
\Your key responsibilities will include:
\- \
- Greeting and welcoming guests upon arrival\
- Managing reservations and seating arrangements efficiently\
- Taking orders accurately and serving food and beverages promptly\
- Maintaining a clean and organized dining area at all times\
- Providing exceptional customer service and ensuring guest satisfaction\
- Working effectively as part of a team to achieve seamless service delivery\
- Adhering to health and safety guidelines and protocols\
- Participating in ongoing training and development to enhance skills and knowledge\
- Flexibility to work evenings and weekends as required\
- High level of professionalism and strong interpersonal and communication skills\
- Ability to multitask and remain calm under pressure\
- A genuine passion for providing excellent customer service and creating memorable experiences for guests\
- Previous experience in a front of house or customer service role is highly desirable\
- Competitive hourly rate and a range of benefits including employee discounts, free drinks, and free food\
- Opportunity to develop skills and advance within the company\
- Supportive and inclusive work environment\
- Collaborative team culture\
- Ongoing training and development opportunities\
- Employee recognition and rewards programs\
- Free meals on shifts\
- Discounts on merchandise and services\
- Flexible scheduling and time off policies\
- Wellness programs and employee assistance resources
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