
Employee Relations Manager
2 weeks ago
Creating exceptional employee experiences is at the heart of our organization's mission. As part of our People & Culture team, we strive to build a workplace where everyone feels valued, supported, and empowered to thrive.
Job SummaryThis role will actively manage complex employee relations matters from start to finish within our organization. The Senior ER Consultant reports to the Associate Director, Employee Relations (Case Management) and will act as a point of escalation for the rest of the Senior Advisory team.
Main Responsibilities- Manage complex employee relations matters from start to finish, navigating litigation up to conciliation/conference, including unfair dismissals, general protections claims, and stop bullying/sexual harassment orders.
- Lead and oversee workplace grievances and investigations, addressing sensitive concerns related to bullying, harassment (including sexual harassment), discrimination, racism, vilification, and victimization.
- Expertly manage disciplinary processes, ranging from informal conversations to formal actions, including termination of employment, ensuring fairness and compliance.
- Provide insightful guidance and coaching to leaders on effectively managing employee performance concerns, promoting a culture of constructive feedback and improvement.
- Oversee the management of employees on long-term sick leave, providing support and ensuring compliance with relevant policies and legislation.
- Serve as a key point of escalation for the team, offering guidance, coaching, and support to enhance their expertise and effectiveness.
- Tertiary qualifications in HR, ER, Legal or a related field.
- Extensive experience providing ER advice within a fast-paced, large organisation.
- Demonstrated experience in conducting conciliations in the Fair Work Commission or other employment tribunals.
- Hands-on experience in leading workplace investigations, disciplinary matters, grievances, and terminations, ensuring procedural fairness and legal compliance.
- Proven ability to manage multiple stakeholders across different parts of the organisation, adapting your approach to their varying levels of experience in ER matters.
- Experience in the creation and facilitation of engaging and informative training programs.
We provide a dynamic and supportive work environment that encourages professional growth and development. Our team is passionate about delivering exceptional results and making a positive impact on our organization and community.
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