Counter Manager
4 weeks ago
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high-performing team.
The successful candidate will have a flair for business planning and a passion for coaching others to reach their full potential. They will be responsible for creating and executing business plans, setting sales and customer service targets, sales analysis and staff scheduling, inventory and facilities management, and cash reconciliation.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Key Responsibilities:
- Lead and develop a team of Sales Associates to achieve sales, customer service, and operational targets
- Create and execute business plans to recruit and retain customers
- Set sales and customer service targets, sales analysis, and staff scheduling
- Manage inventory, facilities, and cash reconciliation
- Develop and implement in-store events to drive sales and customer engagement
- Provide inspirational, authentic, and personalized customer service
- Work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proven retail management/assistant retail management experience preferably within cosmetics
- Ability to provide inspirational, authentic, and personalized customer service
- Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Job: Retail - Store
- Primary Location: Asia Pacific-AU-WA-Perth
- Job Type: Standard
- Schedule: Part-time
- Shift: 1st (Day) Shift
- Job Number: 2222723
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