
Payment Disbursement Specialist
7 days ago
Job Overview:
The Payments Branch plays a vital role in delivering services to participants. As a Payments Officer, your primary responsibility will be to investigate and resolve outstanding payment requests, ensuring seamless processing of manual payments.
This position involves:
- Investigating and resolving payment discrepancies
- Engaging with internal and external stakeholders to facilitate effective communication
- Processing manual payments with accuracy and attention to detail
- Identifying and addressing payment issues promptly
- Contributing to team decision-making processes
- Maintaining up-to-date knowledge of legislative frameworks
About the Role:
As a Payments Officer, you must possess a strong understanding of legislation, policies, and program plans. This requires an enquiring mind and exceptional attention to detail.
Key Skills and Qualifications:
- Excellent organisational and interpersonal skills
- Intermediate to advanced IT and software skills
- Ability to work effectively in a dynamic environment
- Comfortable handling complex situations and multiple priorities
Requirements:
- Previous experience in a similar role within a Government department or equivalent
- Sound judgement and ability to work independently
- Flexible approach to meeting stakeholder needs
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