Retail Sales Development Specialist

At JB Hi-Fi, we're more than just one of Australia's largest and most trusted retailers - our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do.

We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands, and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.

JB Hi-Fi is the perfect place to power your career, and we're excited to hear from you.

• Fast-paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

As a Merchandise Coordinator, you will have the opportunity to contribute to the continued sales growth of the store by effectively executing company merchandising objectives.

• Work collaboratively as part of a team in delivering a positive experience for both instore and online customers and effectively resolve customer complaints and queries as required.
• Coordinating the day-to-day merchandising tasks, planners, set up guides, and new product initiatives.
• Contribute to the JB HIFI brand and store experience to the highest standards through quality Merchandising, in-store marketing, and presentation.
• Building and maintaining effective working relationships with internal and external stakeholders.

• A dynamic individual who thrives in a casual fun atmosphere.
• Results-driven with a strong focus on delivering the best customer outcomes.
• Strong multi-tasking skills, coupled with a keen eye for detail.
• An individual with knowledge of Merchandise (events, promotional activities, etc) or Operations (stock flow, inbound and outbound goods, etc).

Enjoy a range of benefits and perks, including:

• Competitive remuneration.
• Generous sales commission and other fantastic incentives.
• Access to exciting career opportunities.
• Comprehensive training and development programs.
• Fantastic discounts across the JB Hi-Fi Group.
• 12 weeks paid parental leave for eligible primary carers.
• Hybrid working models for eligible roles.
• Employee Assistance Program (EAP) providing counselling and wellbeing resources.
• Helping Hands workplace giving program supporting positive impact in the community.
• Sustainability efforts aiming for net zero carbon emissions by 2030.

If this opportunity excites you, please don't hesitate to apply. We look forward to hearing from you.