Zone Manager

4 days ago


Hornsby Shire, Australia MECCA Brands Pty Ltd Full time

About the Role

We are seeking a highly motivated and experienced Zone Manager to lead our MECCA Hornsby store in NSW as a 30 hour PPT Zone Manager.

The successful candidate will be responsible for delivering an exceptional customer experience by being responsible for the customers and products in their zone. They will work closely with Hosts, Specialists and other Zone Managers to create the ultimate customer experience through upholding the MECCA values and enabling customers to look and feel their best.

Key Responsibilities

  • Providing excellent customer service and resolving customer queries in a timely and professional manner

  • Communicating effectively with fellow Zone Managers to navigate customers seamlessly between zones

  • Working with team members to ensure a quality customer experience is delivered

Requirements

  • Strong interpersonal and team development skills

  • Demonstrated success in leading and motivating a team

  • The ability to motivate, drive improvements and a true passion for delivering exceptional customer service

  • Availability to work nights and weekends

About MECCA Brands

MECCA Brands is a leading retailer of beauty and wellness products. We are committed to delivering an exceptional customer experience and providing our team members with opportunities for growth and development.

What We Offer

  • A competitive salary package and annual salary review

  • A generous product allowance and unlimited 40% product discount

  • Countless opportunities for education and development, including leadership conferences and training sessions

  • A parental support program featuring paid parental leave and ongoing superannuation


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