Emergency Response Officer Position
15 hours ago
We are seeking a highly skilled and dedicated Emergency Response Officer to join our team. The ideal candidate will be responsible for handling emergency calls, dispatching resources, and coordinating with other organizations. This is a challenging and rewarding position that requires strong communication skills, attention to detail, and the ability to work well under pressure.
Key Responsibilities:
- Handle incoming emergency incident calls and collect relevant information
- Assess risks associated with situations and determine appropriate responses
- Dispatch and coordinate resources to calls for assistance and notify other organisations
- Maintain and update incident information in computer-aided dispatch systems
- Monitor alarm signals and respond according to Communications Doctrine and Directives
- Provide mentoring and guidance to new staff
- Contribute to improvement of operational and administrative systems and procedures
Requirements:
- Hold a valid Blue Card with attached evidence
- Be an Australian citizen, New Zealand citizen, or hold Australian Resident Status
- Have or be able to obtain Certificate III in Public Safety (Emergency Communications Centre Operations)
- Successfully complete training programs of the Communications Training and Professional Development Program at prescribed levels
Candidates will be assessed against Leadership Competencies for Queensland behavioural profiles linked to key accountabilities for this role.
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