Director of Community Services

1 week ago

Australia Ace Handyman Services Southern Maine Full time

About the Organisation

Ace Handyman Services Southern Maine plays a crucial role in leading the community and addressing the needs of its residents. The company works closely with various stakeholders, including government agencies, non-governmental organisations, and local businesses, to improve service delivery and create opportunities for the community it serves. Key focus areas for Ace Handyman Services Southern Maine include community safety, governance, economic development, and preservation of cultural identity, environmental management, and community development.

About the Role

The Director of Community Services is responsible for the delivery of community services to the community to encourage an environment in the community of respect for persons and to build community pride. The position will also be responsible for the delivery of specific services of community engagement, community events, community security, environmental health, and animal control.

Key Accountabilities

  • Provide leadership to the staff that form the Community Services department;
  • Contribute to the company management team in a proactive and constructive manner;
  • Participate in the formation of the budget for the department and to monitor the performance of the department against the adopted budget;
  • Ensure the delivery of all services that the department is responsible for in an efficient and effective manner and in accordance with the company's adopted annual operational plan;
  • Pursue the goals and objectives of the company's 5-year Corporate Plan;
  • Ensure that meaningful timely reports are provided to the company and CEO as required to enable company decision making;
  • Monitor the performance of all staff within the department to ensure a positive culture of staff development and support and performance improvement;
  • Contribute and assist the CEO in the development of strategy to build a better community;
  • Develop and maintain constructive relations with relevant government and non-government agencies;
  • Ensure compliance with all company policies including the Code of Conduct and model behaviour at all times that supports the company's values;
  • Follow all reasonable requests as directed from the CEO.

Qualifications, Skills and Attributes

  • A broad senior management background;
  • A strategic focus and demonstrated track record in values-based leadership of multi-disciplinary teams;
  • Demonstrated capability to oversee key aspects of Community Services functions;
  • Experience in budgeting, financial management and reporting;
  • A passion for making a positive difference and influencing community outcomes;
  • Open unrestricted Car (Manual) driver's licence;
  • Recognised tertiary qualifications relevant to the role;
  • Demonstrated experience in the delivery and management of community services at a community level, particularly in an Aboriginal community with a specific focus on Aged Care, Child Care, and Community Development;
  • Experience in successfully communicating, negotiating, and interacting with Aboriginal people and demonstrated knowledge of Aboriginal culture and customs;
  • Proven ability to develop effective and inclusive relations with Indigenous and/or diverse communities and stakeholder groups in a way that recognises their diversity and cultural values, while at the same time aligning with organisational and community values;
  • Demonstrated experience in community engagement with the ability and understanding of engaging a wide cross-section of the community;
  • A positive and proactive approach to resolving community issues with innovative and imaginative solutions;
  • Demonstrated experience in leading teams to achieve agreed outcomes and performance to high standard in terms of quality and meeting budgetary requirements.

Benefits

  • A competitive salary and benefits package;
  • Opportunities for professional development and growth;
  • A dynamic and supportive work environment;
  • Recognition and rewards for outstanding performance;
  • A comprehensive employee assistance program.

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