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Business Support Officer

2 months ago

Manningham, Australia Charterhouse Full time
About the Role

We are seeking an experienced Business Support Officer to join our team at Charterhouse, a leading provider of Local Government services. As an Administration Officer, you will play a key role in providing administrative support to our Coordinator Waste Management and other team members.

Key Responsibilities
  • Administrative Support: Provide administrative support to the Coordinator Waste Management and other team members, including preparation and processing of external correspondence.
  • Customer Service: Deliver excellent customer service to both internal and external stakeholders, ensuring that all interactions are professional and courteous.
  • Record Keeping: Accurately record customer service requests through Council's authority system, ensuring that all information is up-to-date and accurate.
  • Communication: Update information boards and electronic notice board, ensuring that all stakeholders are informed of important updates and changes.
  • Ad-Hoc Duties: Support the administration team with any ad-hoc duties as requested, demonstrating flexibility and a willingness to assist.
Requirements
  • Previous Experience: Previous Local Government experience highly regarded, with a demonstrated ability to work in a fast-paced environment.
  • Administration Skills: Demonstrated experience in previous administration roles, with intermediate knowledge of the MS Office suite, including Word, Excel, and Outlook.
  • Communication Skills: Excellent written and analytical ability, with accurate spelling, alpha-numeric data entry, and qualifying data.
  • Time Management: Exceptional time management, high-level interpersonal skills, and professional discretion essential.
Benefits
  • Professional Development: Grow your Local Government knowledge and understanding, working with a community-based organization and helping drive and deliver change.
  • Work-Life Balance: Enjoy a car parking on-site, allowing for a convenient and stress-free commute.