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Senior Retail Store Lead

3 weeks ago

Chatswood, Australia beBeeRetail Full time $105,000 - $135,000
Senior Retail Store Lead

We are seeking a highly motivated and experienced Senior Retail Store Lead to join our team. As a key member of our leadership team, you will play a vital role in driving business success and delivering exceptional customer experiences.

About the Role

The Senior Retail Store Lead will be responsible for leading a high-performing team to deliver outstanding sales results, exceeding targets and achieving KPIs. You will work closely with the Store Manager to develop and implement strategies to drive sales growth, improve customer satisfaction, and maintain operational excellence.

Main Responsibilities:

  • Lead and manage a team of retail store employees to achieve sales targets and exceed customer expectations
  • Develop and implement effective floor leadership and team development strategies to drive sales growth and improve customer satisfaction
  • Collaborate with the Store Manager to develop and execute visual merchandising and operational plans that reflect the Coach brand
  • Foster a positive and inclusive team culture that encourages open communication and collaboration
About You

To succeed in this role, you will need:

  • Previous leadership experience in premium or luxury retail
  • A passion for fashion, people, and creating memorable customer experiences
  • Strong communication, problem-solving, and organizational skills
  • Results-oriented with a proactive, hands-on approach
Benefits

As a member of our team, you can expect:

  • Competitive salary + bonus potential
  • Generous product discounts across all Tapestry brands (Coach, Kate Spade)
  • Ongoing training and career development opportunities
  • A supportive, inclusive, and empowering team culture
About the Company

Career Opportunities at Coach

We are committed to providing a diverse and inclusive workplace that offers equal opportunities to everyone who works here. We believe in promoting from within and offering challenging roles to those who share our values.

If you are passionate about fashion, people, and creating memorable customer experiences, we would love to hear from you