Head of Human Resources Systems and Operations

4 weeks ago


Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

About the Role:

We are seeking a dynamic and experienced leader to head our Human Resources Systems and Operations team. This role is pivotal in ensuring that our HR systems are efficient, effective, and aligned with our business objectives. You will provide functional, technical, and process leadership to enable best practice Human Resources delivery to the business.

Key Responsibilities:

  • Systems Integration: Manage the integration of AAL and Group HR systems, acting as a facilitator between HR and IT.
  • Project Management: Oversee the end-to-end project management cycle for HR systems implementations, enhancements, and updates.
  • Process Improvement: Continuously review and improve HR systems models and procedures to enhance service efficiency.
  • Process Changes: Identify and propose solutions for process changes, ensuring thorough documentation and stakeholder approval.
  • Risk & Compliance: Identify, report, and resolve operational risks and issues in accordance with Allianz Risk Management Framework.
  • Data Governance: Evaluate and monitor HRIS data governance, adhering to Allianz Global Data process best practices.
  • Change Requests: Manage local change requests from submission through to release.
  • Position Management: Develop and maintain position management data and procedures within HR systems.
  • Role Description Governance: Drive and oversee the role description process across the enterprise.
  • Leadership & Delivery: Lead and manage local HR operations with a strong focus on customer service, prioritization, and value addition.
  • Customer Service: Ensure high levels of customer service and resolve performance-related issues with key stakeholders.

Requirements:

  • Relevant tertiary qualifications in Business, Human Resources, Psychology, or similar.
  • Significant Human Resource management experience, including experience leading a team.
  • Demonstrated evidence of technical proficiency with systems, software, databases, reporting, and communication tools within a large organization.
  • Demonstrated evidence of successfully leading and delivering on projects within time, budget, and resource constraints and sustaining outcomes.
  • Proven capability to manage change through the initiation and promotion of organizational transformation, leveraging effective process collaboration and communication to foster commitment and participation.
  • Ability to plan and prioritize effectively, organize tasks, and manage competing resources and demands.
  • Demonstrated ability to build effective relationships internally and externally with clients, intermediaries, and service providers.
  • Highly developed consulting and influencing skills, demonstrating the ability to co-create strategy and valuable analytical solutions with key business stakeholders.
  • Demonstrated ability to lead, coach, and empower people to develop individual and team potential.

What's on Offer:

As we embed a customer obsession strategy across everything we do, you'll have an opportunity to drive innovation and transformation that delivers a tangible and meaningful impact on our people, our customers, and our community.

Enjoy a high-trust culture that empowers you to use your skills and abilities to achieve a meaningful impact.

Feel supported to give something a go - try different things, take on new responsibilities, and explore opportunities.

Be part of a team that's open-minded, supportive, approachable, and genuinely focused on customer outcomes.

To apply, please follow the online links and attach your resume and cover letter. For a confidential discussion, please contact Tania Villiers, Executive Talent Acquisition Lead.

Let's care for tomorrow. For a career with plenty of room to grow. Care to join us?

#LI-AllianzAU

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation.

Join us. Let's care for tomorrow.

Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities, and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.



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