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Administrative Support Specialist

1 week ago


Melbourne, Victoria, Australia Kaya Full time

We're looking for an experienced Administrative Support Specialist to join our team at Kaya. As an integral part of our operations, you will play a key role in supporting various tasks and ensuring efficient operations across multiple areas.

Key Responsibilities:
  • Coordinating Projects: Assist with project coordination, including managing project timelines, tracking progress, and ensuring timely completion.
  • Managing Email: Manage and organize email inboxes, ensuring prompt responses and effective communication.
  • Scheduling Interviews: Assist with recruitment processes, including scheduling interviews and maintaining clear communication with candidates.
  • Maintaining Records: Perform essential administrative duties, such as maintaining accurate records and updating project trackers in ClickUp.
  • Supporting Project Management: Support project management by monitoring deadlines, preparing progress reports, and ensuring timely task completion.
  • Email Marketing: Develop and expand email lists; experience with list building and email marketing is a plus.
  • Overseeing Daily Activities: Oversee and coordinate the daily activities of team members, including designers and developers, to ensure projects are delivered on time and meet quality standards.
  • Conducting Regular Meetings: Conduct regular team meetings to provide updates, assign tasks, and address challenges.
  • Liaising with Clients: Act as a liaison between clients and team members, ensuring project requirements and deliverables are communicated clearly.
  • Monitoring Team Performance: Monitor team performance, provide constructive feedback, and support professional development.
  • Resolving Conflicts: Resolve conflicts or challenges within the team, fostering a collaborative and positive work environment.
  • Adhering to Processes: Ensure all team members adhere to company processes and project timelines.
  • Performing Data Entry: Perform data entry tasks to maintain accurate databases and records.
Ideal Candidate:
  • Effective Communication: Strong proficiency in English with excellent communication skills.
  • Reliability: Must have a reliable internet connection and personal computer.
  • Technical Expertise: Experienced in using tools like Slack, Microsoft Teams, email, and ClickUp.
  • Organisational Skills: Highly organised with the ability to manage schedules, appointments, and deadlines effectively.
  • Problem-Solving Ability: Demonstrates proactive problem-solving skills and a positive attitude towards teamwork and collaboration.

The ideal candidate should be available to work from 9AM-5PM in the AEST (Melbourne, Australia) time zone.