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Surgical Supplies Coordinator

2 months ago

Kelvin Grove, Queensland, Australia Medtronic Full time

Transform Your Career with Medtronic

At Medtronic, every day presents new challenges and opportunities. In this pivotal role, you will collaborate with diverse teams, gain insights into innovative therapies, and witness the profound effects they have on patients' lives.

Key Responsibilities

Your duties will encompass a variety of essential tasks, including:

  • Ensuring optimal inventory levels are sustained to meet all surgical procedure requirements in partnership with the Team Leader and Operations Manager.
  • Overseeing the replenishment of consignment sets for surgical procedures to maintain necessary inventory levels.
  • Facilitating effective communication and management of kit resources to enable Loan Kit Technicians to efficiently pick, pack, and dispatch loan kits.
  • Playing a crucial role that significantly influences the operational efficiency of the Loan Kits team, ensuring tasks are executed with precision and timeliness.
  • Supporting our trauma division, which may involve participating in a 24-hour on-call roster shared among team members, with potential overtime during peak periods.
  • Preparing bookings to manage instrument sets and inventory levels for kits dispatched to healthcare facilities.
  • Assisting with the packing and verification of sets as needed.
  • Supporting all Medtronic Set assets, both inventory and non-inventory, on-site.
  • Maintaining comprehensive knowledge of products for effective planning and triage of sets.
  • Conducting quarterly stock assessments of all products within designated territories, adhering to established KPIs.
  • Coordinating with freight providers to ensure timely delivery of sets to fulfill surgical demands.
  • Adhering to Quality Management Systems (QMS) for the loaner site in accordance with Medtronic's ISO13485 processes and published KPIs.
  • Complying with Medtronic's Quality, Finance, and Legal policies and procedures, including responding to internal and external audits.
  • Observing all health and safety regulations and ensuring actions do not compromise the well-being of others.

Qualifications Required

  • Previous experience in a related field, with vocational or technical education and advanced certification preferred.

Preferred Qualifications

  • Experience with Medical Loan Kits and a proven track record of meeting and exceeding objectives.
  • Proficiency in computerized order entry and inventory systems, with SAP experience being advantageous.
  • Strong understanding of stock control systems.
  • Computer literacy, including a solid grasp of the MS Office suite.
  • A customer-centric approach to service for both internal and external stakeholders.
  • Effective communication and interpersonal skills, essential for engaging with various stakeholders, including hospital staff and medical professionals.
  • Ability to thrive in a fast-paced and sometimes high-pressure environment.
  • Keen attention to detail and capability to manage substantial inventory volumes.
  • Strong leadership qualities, self-motivation, and a commitment to being a team leader.
  • Excellent interpersonal skills, demonstrating diplomacy and a customer-oriented mindset.
  • Results-driven attitude with a proactive approach.
  • Capability to work independently while also being a collaborative team member.

What We Offer

At Medtronic, we value the contributions of our employees and strive to provide a fulfilling work environment that promotes personal satisfaction, security, and opportunities for advancement. Our comprehensive benefits package is designed to support employees at every stage of their career and life, including:

  • Access to a variety of online health and wellness training resources, applications, videos, and community support.
  • Investment in professional development and training for employees at all levels.
  • Employee Resource Groups (ERGs) that promote awareness and inclusion within the workplace.
  • A range of insurance benefits, including life and disability coverage.
  • Generous employee referral programs, corporate discounts, leave benefits, and more.