Restaurant Operations Manager

3 weeks ago

Palmerston City, Northern Territory, Australia Hungry Jacks Full time
Job Summary:

Hungry Jack's is seeking an experienced Assistant Manager to lead a high-performing team and drive business growth in a fast-paced Quick Service Restaurant environment.

As an Assistant Manager, you will be responsible for the safe, effective, and efficient operation of the restaurant under the supervision of the Restaurant Manager.

You will lead a team of employees to deliver outstanding Quality, Service, and Cleanliness to our guests.

Key Responsibilities:
  • Manage day-to-day operations with a focus on safe work practices that are compliant with local legislation and Hungry Jack's standards.
  • Ensure safety and security procedures are enforced.
  • Interview, hire, train, and supervise team members to deliver exceptional guest service on every occasion.
  • Evaluate employee performance, promotions, disciplinary discussions, and resolve employee grievances.
  • Ensure guests receive prompt service and quality food.
  • Execute the National Marketing Plan on your shifts to ensure a consistent guest experience.
  • Utilize your Business Priority Plan to continually improve restaurant performance.
  • Review business results regularly and communicate to your team with clear action plans implemented to achieve improvement.
  • Participate in community engagement initiatives to improve visibility and build brand loyalty.
  • Create a culture that emphasizes growth, trust, and accountability.
  • Build your restaurant team to ensure effective shift coverage with productive and proficient employees.
  • Develop and maintain a succession plan that engages and retains internal talent pipeline.
  • Partner with your Training Coach to execute the Restaurant Training Plan.
  • Accurately project sales to ensure rostering and ordering support guest obsession.
  • Plan and prepare work schedules and assign employees to specific duties.
  • Manage controllables to achieve profit goals.
  • Conduct regular stock takes of inventory, maintain stock records, and ensure alignment within budget.
  • Order inventory as per requirements for sales projections.
Requirements:
  • AQF Certificate II or III or minimum of one-year relevant experience.
  • All successful applicants will be required to provide a National Police check.
  • Job Type: Full-time.
  • Pay: $65,835.00 – $68,000.00 per year.
  • Schedule: Rotating roster.
  • Education: Certificate I - IV (Preferred).
  • Experience: Relevant: 1 year (Preferred).
  • Work Authorisation: Australia (Required).
  • Work Location: In person.

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