Multidisciplinary Emergency Department Support Specialist

2 days ago

Shellharbour, New South Wales, Australia beBeeCommunication Full time $36,220 - $36,840
Job Overview:

As a key member of our Emergency Department team, we are seeking an experienced Telephonist to support medical and nursing staff in providing exceptional patient care.

The successful candidate will play a pivotal role in managing clerical tasks, coordinating communication with patients, families, and staff members, and ensuring the smooth operation of the department.

  • Manage administrative tasks and coordinate communication with patients, families, and colleagues
  • Interview and record patient attendance using hospital systems (IPM and Electronic Medical Records)
  • Admit patients to wards and operate the switchboard and paging system after hours

Upon training, the Telephonist will have extensive knowledge of hospital policies and procedures related to patient classifications and admission types.

This is an exciting opportunity for someone who is passionate about delivering high-quality patient care and working in a fast-paced environment.

Key Responsibilities:

• Manage administrative duties and facilitate effective communication among patients, families, and healthcare professionals

• Utilize hospital systems (IPM and Electronic Medical Records) to capture patient data and attendance information

• Collaborate with medical and nursing teams to ensure seamless departmental operations

• Provide top-notch customer service and support to patients and their families

Benefits:

Our organization offers a dynamic work environment that fosters growth, learning, and teamwork. As a valued member of our team, you can expect:

• Opportunities for professional development and career advancement

• A supportive and inclusive work culture

• Competitive compensation and benefits packages

What We Offer:

At our organization, we are committed to providing our employees with the tools and resources they need to succeed. Some of the benefits we offer include:

• Ongoing training and professional development opportunities

• Access to cutting-edge technology and equipment

• A collaborative and supportive work environment

• Recognition and rewards for outstanding performance

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