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Engineering Director

2 months ago

Melbourne, Victoria, Australia Sinch MessageMedia Full time
Job Title: Engineering Director

Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers — no matter the channels they use.

With over 150,000 businesses, including 8 of the 10 largest tech companies in the world, relying on us for their customer communication needs, we're looking for a talented Engineering Director to join our team.

As an Engineering Director at Sinch, you'll have the opportunity to build, lead, coach, and develop an efficient and globally dispersed Engineering team that builds products for over 90,000 customers.

Key Responsibilities:
  • Drive and influence the technology strategy that aligns to business objectives.
  • Shape and grow your domain to ensure delivery while driving complex technical work in conjunction with product areas and functions.
  • Develop your domain's vision and mission to achieve an excellent product experience for our customers.
  • Identify and remove organizational bottlenecks.
  • Support and develop a group of Engineering Managers, ensuring they have the right support in their roles as well as the right challenges to grow.
  • Define and implement best-in-class performance standards across the engineering organization.
  • Support Engineering Managers in building high-performing engineering teams.
  • As part of the senior engineering leadership team, work to improve our shared engineering practices and ways of working.
  • Set and execute on strategy to retain engineering talent.
  • Create an engineering environment where Engineers have job satisfaction, feel that their work is valuable, and are empowered to be efficient and innovative.
Qualifications:
  • The successful candidate will have proven experience as a technical leader of a larger organization, leading through others as a manager of managers, in hand with developing, mentoring and growing high-performing engineering teams.
  • Previous background as a hands-on Software Engineer is required, along with a good understanding of system design.
  • You are conversant in the following areas: large-scale application development, microservice architectures, and Saa S products.
  • You possess a deep understanding of how to translate product and business goals into tech strategies and have experience/interest in transforming a delivery organization into product teams working together for the customer.
  • You have an entrepreneurial mindset and focus on commercial outcomes, are passionate about what you do, and have a high interest in keeping up with current best practices.
Culture and Values:

We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life.

We have a local presence in more than 60 countries — probably somewhere near you We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility, and welcomes diversity.

Our values of Dream Big, Win Together, Keep it Simple, and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills, and experiences are embraced, delivering innovation and better business results.

What We Offer:
  • We offer a hybrid working arrangement, work from home set up reimbursement, and a global mobility policy.
  • A generous parental leave program: 26 weeks salary for primary caregiver and 4 weeks salary for secondary caregiver.
  • A day off for your birthday.
  • Generous annual leave program.
  • Monthly fitness reimbursement allowance and other wellness programs.
  • Coaching and career development support.
  • Free virtual counseling resources through our global Employee Assistance Program.
  • Paid time off to support a volunteer program of your choice.
  • Access to the Reward+ program offering discounts and deals across retail, entertainment, and much more.