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Ward Administrative Assistant
2 months ago
We are seeking a skilled and experienced Ward Administrative Assistant to join our team at Flinders Medical Centre. As a key member of our administrative team, you will provide high-quality administrative, clerical, and reception services to support the delivery of patient care.
Key Responsibilities- Provide administrative support to the Nurse Unit Manager and Administration Manager, including maintaining records and statistics, and identifying areas for improvement.
- Ensure that patient requests for visitors are adhered to, and convey patient transfer, admission, and discharge information to the Central Patient and Bed Manager in a timely manner.
- Work closely with patients, families, and healthcare staff to provide a high level of customer service and support.
- Develop a sound knowledge of hospital operations and activities, and contribute to the development of systems and processes to improve patient care.
- You will have a high level of interpersonal, problem-solving, and decision-making skills, with previous experience as a Ward Administrative Assistant or Administrative Assistant.
- You will have experience working in a clinical environment and be able to work with distressed patients and carers with empathy.
- You will be able to plan, prioritize, and meet deadlines, with a medical terminology certificate an advantage.
We offer a competitive salary, superannuation, and other monetary benefits, as well as salary sacrifice benefits and flexible working arrangements. We are committed to promoting diversity and inclusion in the workplace, and encourage applications from Aboriginal and Torres Strait Islander people.
Please see the attached Role Description for additional information.
