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Administrative Support Specialist
2 weeks ago
We are seeking a highly skilled and experienced administrative support professional to join our team in Armidale, NSW.
\The successful candidate will provide comprehensive administrative support and manage reception duties in our residential aged care facility. This includes responding to inquiries from internal and external stakeholders, collaborating with the Service Manager to ensure up-to-date rosters are accessible to all team members, and managing the day-to-day rostering system.
\Key Accountabilities:
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- Respond to inquiries from internal and external stakeholders, including residents' families.\
- Collaborate with the Service Manager to ensure up-to-date rosters are accessible to all team members while managing the day-to-day rostering system.\
- Organise meetings, schedule training sessions, and take minutes as required.\
- Manage the ordering of supplies and consumables.\
- Securely scan, upload, and file resident and staff documents in the SharePoint system.\
- Process invoices promptly and accurately in the system.\
- Communicate effectively with clients from diverse backgrounds and with varied needs.\
- Assist residents by performing tasks, including room preparation, booking transport, and arranging services.\
- Foster community connections and promote the services of Uniting.\
- Ensure clear, timely, and effective communication while maintaining the privacy and confidentiality of each client.\
- Uphold the rights and privacy of clients in line with Uniting's policies and relevant legislation.\
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Our ideal candidate must possess:
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- Certificate III in Business Administration or equivalent.\
- Experience in rostering is essential.\
- Excellent communication and customer service skills.\
- Strong problem-solving abilities, able to negotiate, mediate, and resolve conflicts effectively.\
- Keen attention to detail and the ability to multitask efficiently.\
- Exceptional organisational and time management skills.\
- Advanced computer proficiency, including Outlook, Teams, Microsoft Office, and client data management systems expertise.\
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As an Administration Officer with Uniting, you will have access to extensive training and development opportunities, as well as a range of benefits including salary packaging, wellbeing programs, and employee discounts.
\Uniting offers a supportive work environment and a chance to make a real difference in people's lives.
