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Cloud Infrastructure Specialist

2 months ago


Australia EIL Global Full time

Job Summary:

The Cloud Infrastructure Engineer will play a key role in supporting and administering the ICT services required by the business across all levels, with a focus on Cloud services. This includes the implementation, configuration, control, maintenance, troubleshooting, and resolution of these infrastructure areas.

Key Responsibilities:

  • Design, configure, monitor, and maintain Cloud services, including Azure, Office365, MS365, Azure AD, SharePoint, Intune, Teams, and other Vendor IaaS/PaaS/SaaS services.
  • Liaise with 3rd party vendors to perform network and hardware troubleshooting to isolate and diagnose common network problems and ongoing development.
  • Install, upgrade, and configure all devices and equipment as required directly or by liaising with 3rd party vendors.
  • Respond to specialized incident escalation and maintain accurate incident records and notes in the service desk system in line with SLA requirements.
  • Manage backup and disaster recovery services through vendors.
  • Support the on-call duties as rostered.

Requirements:

  • IT qualifications or relevant equivalent work experience.
  • Cloud services experience (3 years).
  • Excellent time management and organizational skills.
  • Strong written and verbal communication skills.
  • Ability to work well under pressure.

Working with EIL Global:

EIL Global is a leading provider of ICT services, and we are seeking a skilled Cloud Infrastructure Engineer to join our team. As a Cloud Infrastructure Engineer, you will play a critical role in supporting our business operations and ensuring the smooth delivery of our services.