Client Service Advisor

7 days ago


Central Coast Council, Australia beBeeService Full time $53,166 - $98,451
Job Title: Client Service Advisor

This role involves assisting clients to meet their taxation, superannuation, and registration obligations through various channels.

Key Responsibilities:
  • Assist clients via phone, web chat, email, paper, and online portals to resolve enquiries.
  • Provide tailored advice aligned with current legislation, policy, and procedures.
  • Engage in meaningful conversations to support and facilitate client payment, lodgment, and registration outcomes.
  • Navigate challenging interactions with empathy and professionalism.
Working Arrangements

The role may require working within a scheduled contact centre environment, providing high-quality service to clients between 7am and 7pm.

Requirements

Confirmation of Aboriginal and/or Torres Strait Islander heritage is required.



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