Corporate Claims Specialist

2 weeks ago

Bendigo, Victoria, Australia beBeeEmployee Full time $74,580 - $90,558
Claims Officer Job Description

The Claims Officer is a key role within our organization responsible for the timely and accurate processing of transactional activities, particularly in regard to payment of claims.

This role involves providing support to employers and workers in completing claims, performing day-to-day administration of tasks within the Claims team, and acting as the initial point of contact for all claims-related matters.

Key Responsibilities:
  • Process transactional activities, including claim payments in a timely and accurate manner
  • Provide assistance to employers and workers in completing claims
  • Manage day-to-day administration of tasks within the Claims team
  • Act as the primary point of contact for all claims-related inquiries
Requirements:
  • Demonstrated excellent verbal and written communication skills with a strong attention to detail and numerical accuracy
  • Ability to form and develop productive relationships with internal and external stakeholders
  • Be adaptable and flexible in their work, able to meet set deadlines and prioritize tasks as needed
  • Have a solutions-focused approach to problems, with the ability to think critically and support continuous improvement in the claims process
  • Align with our values of Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, and Human Rights
Why Work With Us?
  • Enjoy a modern and collaborative working environment located in the heart of Bendigo
  • Take advantage of hybrid working options, including two days of remote work per week
  • Receive above-award wages and annual salary increases under the Victorian Public Service Enterprise Agreement
  • Benefit from generous leave entitlements, including paid study leave, paid parental leave, purchased leave, and more
  • Access learning and development opportunities, annual performance plans, public sector networking, and on-the-job learning and development
  • Participate in a free and confidential Employee Assistance Program, as well as other health and wellbeing initiatives

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