Coordinating Complex Care

2 weeks ago

Gold Coast, Queensland, Australia beBeeCare Full time £12,860 - £14,980
Job Opportunity

We are seeking a skilled professional to fill a challenging role as a Complex Lives Care Coordinator. This position involves managing and coordinating care for individuals with complex needs, ensuring they receive appropriate support and services.

Main Responsibilities
  • Coordinate multidisciplinary meetings across local care organisations, identifying patients in need of review and collating information prior to the meeting.
  • Provide administrative support to meetings, including taking minutes.
  • Utilise GP Practice systems (EMIS) and population health data to proactively identify relevant patient cohorts for personalized care.
  • Support patients in these cohorts to access health checks and other health services.
  • Liaise with key stakeholders such as GPs, nurses, homeless and substance misuse services, social prescribing link workers, pharmacists.
  • Support service users in managing their needs, answering queries, and addressing their needs.
  • Communicate effectively and sensitively, tailoring language to the user's understanding.
  • Provide impartial information and guidance for informed decision-making.
  • Assist in shared decision-making processes.
  • Coordinate and navigate health and social care services, linking with community resources where appropriate.
Required Skills and Qualifications
  • Experience in health, social care, or support roles involving direct contact with people, families, or carers.
  • Administrative experience, including preparing meetings and writing minutes.
  • Attention to detail, accuracy, and error identification skills.
  • Organized with the ability to prioritize workload and meet deadlines.
  • Excellent verbal and written communication skills adaptable to different audiences.
Benefits

This role offers a competitive hourly rate, depending on experience and skills.

Person Specification

A Disclosure and Barring Service Check is required for this post.

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