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Strategic Analytics Expert

2 weeks ago


Sydney, New South Wales, Australia beBeeAnalytics Full time $200,000 - $240,000
Job Opportunity

You are a visionary individual with a true passion for strategic insights.

  • We are a dedicated team focused on driving customer-centric solutions within business processes. We collaborate with stakeholders to minimize customer complaints.

  • Together we can harness the power of analytics and technology to identify solutions for our customers and communities to help build a brighter future and really make a difference.

Do meaningful work:

Here, you'll turn your expertise into reality. We are seeking a Strategic Analytics Expert who is driven by curiosity, possesses strong problem-solving skills, and has a passion for amplifying customer experience through data-driven insights. This role is pivotal in delivering actionable recommendations and data-driven solutions that impact customer satisfaction. You will lead complex analytical projects, ensure the effective use of advanced analytics tools, and foster a culture of evidence-based decision-making within the organization.

Key Responsibilities
  • Apply Advanced Analytics Techniques: Lead the discovery of customer-centric opportunities through advanced analytics techniques such as machine learning algorithms, LLM's, clustering, and other advanced analytics techniques. Ensure the robustness, accuracy, and relevance of analytical solutions.

  • Collaborate with Senior Management and Stakeholders: Work closely with senior management and other stakeholders to identify and prioritize customer-centric initiatives. Communicate complex analytical concepts in a clear and actionable manner.

  • Maintain Data Governance: Uphold data governance standards and practices. Ensure the integrity, quality, and security of data used in analysis.

  • Drive Continuous Improvement and Innovation: Stay current with the latest trends and technologies in data analytics and machine learning. Drive continuous improvement and innovation in analytical methodologies and tools.

We support our people with flexible work arrangements, including working from home and adjusting start and finish times. Talk to us about how these arrangements might work for you.

We are seeking people who are:

  • Curious and Passionate: Driven by curiosity and a passion for applying advanced analytics techniques to improve customer experience.

  • Problem-Solving Leaders: Possess strong problem-solving leadership skills and the ability to manage complex analytical projects.

  • Effective Communicators: Able to communicate complex analytical concepts in a clear and actionable manner to non-technical stakeholders.

  • Innovative and Up-to-Date: Stay current with the latest trends and technologies in data analytics and machine learning, driving continuous improvement and innovation.

Tech Skills

We use a range of analytical tools; having significant experience and exposure with some of these (or equivalents) will set you up for success in this team.

  • Advanced Analytics: Proven experience in developing models, machine learning algorithms, and other advanced analytics techniques.

  • Advanced Analytics Tools: Significant experience with analytical software such as Python, R, SQL, and data visualization tools like Tableau or Power BI.

  • Data Governance: Knowledge of data governance standards and practices, ensuring the integrity, quality, and security of data used in analysis.

  • Cloud Platforms: Familiarity with cloud platforms (AWS)