
Test Centre Administrator
1 week ago
Job Title: Test Centre Administrator
\As a Test Centre Administrator, you will be responsible for ensuring the smooth operation of our Pearson VUE Authorised Test Centre.
\Main Responsibilities:
\- Provide exceptional customer service and care to test takers.\
- Understand regulatory testing standards and adjust your approach accordingly.\
- Maintain compliance with test centre operation and security protocols.\
- Ensure test integrity and security.\
- Perform daily opening and closing procedures.\
- Train and supervise the Test Administration team.\
- Communicate effectively with Pearson VUE support teams.
Key Activities:
\- Ensure equipment is operational and test stations are in working order.\
- Review transmission and error logs.\
- Liaise with Pearson VUE technical support staff.\
- Record hours and leave within Company guidelines.\
- Help maintain a clean and professional testing atmosphere.
Requirements:
\- Intermediate experience in customer-focused environments.\
- High level of interpersonal and communication skills.\
- Ability to work under pressure.
Preferred Requirements:
\- Experience in regulatory testing environments.
Working Arrangements:
\A flexible approach to working is essential as opening hours and days will vary according to test volume. Usually, normal hours 9am to 6pm.
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