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Retail Sales Manager

2 months ago

Castle Hill, New South Wales, Australia Total Tools Full time
About the Role

Total Tools is seeking an experienced Retail Sales Manager to join our team as an Assistant Store Manager. This is a dynamic leadership role that requires a passion for tools and trades, as well as a strong focus on customer service and team development.

Key Responsibilities
  • Coaching and developing a high-performing team to achieve sales targets and KPIs
  • Ensuring the health and safety of all team members, customers, and contractors within the store
  • Providing exceptional customer service and offering solutions to meet customer needs
  • Developing and implementing visual merchandising strategies to drive sales and engagement
Requirements
  • Sound experience in retail sales, team development, and leadership
  • A strong customer service focus and ability to build relationships with customers
  • Ability to manage multiple priorities in a fast-paced team environment
  • Excellent communication and interpersonal skills
  • An eye for detail and a desire to drive strong financial results
  • A self-motivated and self-starting individual with the ability to demonstrate initiative
  • Comfortable with technology and computer literacy
  • Availability to work weekdays, weekends, and some public holidays
About Total Tools

Total Tools has been operating for 30 years as the ultimate tool shop, delivering high-quality tools and advice to our customers. We are a proud equal opportunity employer and celebrate diversity in the workplace. Our values include One Team, Own it & Get it Done, Customer First & Be the Difference.

We offer a competitive salary, flexible rosters, and ongoing product training in market-leading brands. We are committed to ongoing job security, development, and growth for our team members.