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SCOM Engineer

2 months ago


Canberra, ACT, Australia Leidos Full time
About the Role

We are seeking an experienced SCOM SME and engineer to join our close-knit, multidisciplinary team. As a key member of our team, you will leverage your expert knowledge in monitoring, performance tuning, and continuous improvement of our customer's key cloud IT infrastructure and services.

Your ability to problem solve and troubleshoot will be crucial in preventing and treating major service interruptions and incidents. You will work in a fast-paced environment, collaborating with technical SMEs across the organisation on service improvement initiatives and projects to enhance efficiency, performance, and reliability for our customer.

Key Responsibilities
  • Maintenance, uplift, and performance tuning of SCOM in a large complex multi-domain environment
  • Provide application and infrastructure support for the SCOM platform, creating and maintaining monitoring and notification rules
  • Configuration of integration with ServiceNow
  • Setup SCOM with SNMP traps
  • Deliver SCOM views, create custom reports on results of SCOM monitoring, use SQL Server Reporting Services (SSRS) technologies, and provide problem resolution for SCOM components and related custom scripts
  • Review and update SCOM console security, apply patches, create SCOM console roles, and reviews, and create and install custom Management Packs (MP) as needed
  • Identify trends, implement new solutions/processes that fix issues, and continually strive toward moving from a reactive stance to a proactive stance
Requirements
  • 5+ years of related experience in the setup, maintenance, uplift, and performance tuning of large-scale deployment of SCOM in complex multi-domain environments
  • Experience as an Engineer in a multidisciplinary environment
  • Knowledge of change and release management processes will be helpful
  • Experience with data centre virtualization technologies (e.g. VMware) will be desirable
  • Experience and knowledge of database systems is desirable
  • Knowledge of internal SCOM database components
  • Knowledge of Windows Server and Linux/Unix Operating systems
  • Experience with PowerShell scripting engine to automate tasks with SCOM
About Leidos

At Leidos, we offer a range of benefits, including 12 weeks' paid parental leave as a primary carer, flexible work practices, discounted health insurance, novated leasing, and more. We foster career growth and development through complete access to learning and development and mentoring opportunities. We are committed to creating a truly inclusive workplace and welcome applications from diverse candidates.