Customer Service Ambassador

4 days ago


Melbourne, Victoria, Australia Easygo Full time

About Us

">

Easygo is a leading provider of online services to the iGaming industry, with a commitment to delivering exceptional customer experiences.

We are seeking a highly skilled Customer Service Representative to join our team, responsible for providing top-notch support to our global players across multiple time zones.

The ideal candidate will be fluent in both English and Spanish, have excellent communication skills, and be able to work effectively in a fast-paced environment.

Main Duties:

">
  • Respond to customer inquiries and requests via chat in a timely and professional manner
  • Resolve customer issues and complaints, offering solutions and following up to ensure satisfaction
  • Keep up-to-date with product information and company policies to accurately assist customers
  • Maintain customer data and communicate effectively with internal teams as needed

Desirable Skills:

">
  • Sports & Gambling knowledge advantageous
  • Cryptocurrency knowledge would be advantageous
  • Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Airtable & Intercom

Benefits:

">
  • EAP access for you and your family
  • Access to over 9,000 courses across our Learning and Development Platform
  • Paid volunteer day
  • Two full-time barista's who will make your daily coffee, tea or fresh juice
  • Daily catered breakfast
  • Massage Wednesdays - we get professionals to do this
  • Team lunches and happy hour in the office from 4pm on Fridays
  • Fun office environment with pool tables, table tennis and all your favourite gaming consoles
  • Help yourself drinks fridges and snack shelves


  • Melbourne, Victoria, Australia Vicinity Limited Full time

    About the RoleThe Guest Experience Representative is a customer-facing role that requires delivering exceptional service, ensuring a welcoming and positive experience for all customers at the centre. This involves outstanding communication and problem-solving skills to assist customers with enquiries, provide information about services and amenities, and...


  • Melbourne, Victoria, Australia Everi Pty Full time

    Everi Pty is seeking a skilled Customer Service Ambassador to provide exceptional support to our clients and visitors. As a key member of our team, you will play a pivotal role in delivering authentic and first-class service that builds strong relationships with our stakeholders.This is an exciting opportunity to join our dynamic team and contribute to the...


  • Melbourne, Victoria, Australia Meriton Group Full time

    We are seeking a Customer Service Ambassador to join our team at Meriton Suites in Melbourne.About the RoleThis role is ideal for individuals who possess exceptional customer service skills and a passion for delivering memorable experiences. As a Customer Service Ambassador, you will play a vital role in creating a welcoming environment for our guests. You...


  • Melbourne, Victoria, Australia Sussan Full time

    Take on a challenging role as a Customer Service Ambassador and deliver exceptional experiences for customers across Sussan, Sportsgirl, and Suzanne Grae.This 12-month parental leave position offers a unique blend of fashion and digital marketing expertise. Develop your skills in a supportive environment where you can make a meaningful impact.In this...


  • Melbourne, Victoria, Australia CKE Restaurants Full time

    We are seeking a passionate Customer Service Ambassador to join our team. As the face of Scape, you will deliver exceptional service and support to our residents and visitors.About UsScape's vision is to provide an outstanding living experience for our students. We strive to create a safe and welcoming environment that fosters personal growth and academic...


  • Melbourne, Victoria, Australia Easygo Full time

    Role OverviewWe are seeking a highly skilled and experienced Customer Service Ambassador to join our team at Easygo. As a VIP customer service representative, you will be responsible for building and maintaining relationships with our high-value players.Your role will involve providing exceptional customer service, resolving issues, and delivering tailored...

  • Service Ambassador

    2 days ago


    Melbourne, Victoria, Australia Consolidated Property Services (Aust) Pty Ltd Full time

    **Job Description**We are looking for a charismatic Service Ambassador who can create memorable experiences for our customers. As a Service Ambassador, you will be responsible for providing exceptional service and ensuring that every interaction is positive and efficient.Your Key Responsibilities Include:Mixing your bar knowledge with a deep commitment to...


  • Melbourne, Victoria, Australia Tbwa ChiatDay Inc Full time

    Job Description:We are seeking a highly skilled Customer Service Ambassador to join our team. As a key member of our support staff, you will be responsible for delivering exceptional customer experiences through chat.You will be the friendly face of our online casino, building and maintaining relationships with our players. Your main goal is to provide...


  • Melbourne, Victoria, Australia Dnata Travel Group Full time

    We are seeking a highly motivated and customer-focused individual to join our Marhaba Lounge team at Melbourne Airport as an Airport Customer Service Ambassador. As a key member of our team, you will be responsible for delivering exceptional service to international travelers, ensuring a seamless and memorable lounge experience.Key Responsibilities:Welcome...


  • Melbourne, Victoria, Australia Jones Lang LaSalle Incorporated Full time

    Empowering a Brighter WayJones Lang LaSalle Incorporated is shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.As a Customer Service...


  • Melbourne, Victoria, Australia ClearCompany Full time

    Hospitality Ambassador:">We are looking for a charismatic Guest Service Agent to join our Front Office team at ClearCompany. As the ambassador of our hotel, you will be responsible for delivering exceptional customer service and promoting our brand values to our guests.Core Responsibilities:Service Delivery: Provide personalized, attentive, and engaging...


  • Melbourne, Victoria, Australia Golf Recruitment Central Full time

    We are seeking a highly motivated and enthusiastic Customer Service Ambassador to join our team at Queens Park Golf. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our patrons.The ideal candidate will possess excellent communication skills, be able to work...


  • Melbourne, Victoria, Australia Oaks Hotels, Resorts & Suites Full time

    Job OverviewOaks Melbourne on Collins Hotel is seeking a highly skilled and enthusiastic Customer Service Ambassador to join their team. This role will be responsible for providing exceptional customer service to guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Deliver warm and friendly receptions to guests upon arrival, ensuring...


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    Job Summary:We are seeking an experienced and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our concierge team, you will be responsible for providing exceptional service to our customers and ensuring their airport experience is nothing short of exceptional.Key Responsibilities:Provide a warm welcome and...


  • Melbourne, Victoria, Australia Grill'd Full time

    We're excited to welcome new team members to Grill'd Flinders Lane, Melbourne CBD!As a Food Service Ambassador, you'll be the face of our brand, delivering outstanding service and ensuring a memorable experience for our customers.You'll work closely with our chefs to prepare fresh, quality ingredients and maintain a clean and safe kitchen environment.We...

  • Store Ambassador

    4 days ago


    Melbourne, Victoria, Australia Lululemon Athletica Full time

    Store Ambassador Job DescriptionLululemon Athletica is seeking a Store Ambassador to join our team. As a Store Ambassador, you will be responsible for creating exceptional customer experiences, driving sales growth, and promoting our brand and products. Key responsibilities include:• Providing exceptional customer service, engaging with guests, and...


  • Melbourne, Victoria, Australia Pro-invest Careers Full time

    Job DescriptionWe are seeking a highly skilled and enthusiastic Customer Experience Ambassador to join our team at Sage Hotel Ringwood. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Process guest check-ins and...


  • Melbourne, Victoria, Australia Inchcape plc Full time

    We are seeking a Service and Sales Ambassador to join our team at Doncaster. In this role, you will be responsible for:Providing exceptional customer service by greeting and assisting customers promptly and professionally.Conducting vehicle assessments and diagnosing issues accurately.Recommending necessary repairs and maintenance while explaining options...


  • Melbourne, Victoria, Australia Easygo Full time

    Company OverviewEasygo is a leading company in the AU, continuously growing and expanding its services.Job DescriptionWe are seeking a Portuguese-speaking Customer Service Representative to join our team as a VIP Host. As our ambassador, you will be responsible for building and maintaining relationships with our high-value players, ensuring they receive...

  • Event Ambassador

    3 days ago


    Melbourne, Victoria, Australia Arts Centre Melbourne Full time

    Join us at Arts Centre Melbourne as an Event Ambassador and help create unforgettable experiences for our customers. In this role, you will be responsible for providing exceptional customer service and ensuring that our events run smoothly and safely.You will have the opportunity to work at a range of events, from rock concerts to symphony orchestras, and...