Customer Banking Professional

4 days ago

Melbourne, Victoria, Australia beBeeBanking Full time $90,000 - $120,000

As a seasoned professional in customer banking, you will be responsible for leading a team of talented individuals to deliver exceptional service to our diverse range of customers.

This is your opportunity to lead, coach and develop your team, assisting them to achieve individual and team targets as well as fostering their individual career development aspirations.

With the ability to foster a positive work environment and drive business growth, you will be instrumental in helping us achieve our mission of delivering a seamless banking experience to over 10 million of our personal and small business customers.

Key responsibilities include:

  • Leading and managing a team of customer banking professionals
  • Developing and implementing strategies to improve customer satisfaction and retention
  • Coaching and mentoring team members to enhance their skills and performance
  • Collaborating with other departments to drive business growth and improve operational efficiency

Required skills and qualifications include:

  • Proven leadership and management experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make informed decisions
  • Strong problem-solving and conflict resolution skills

Benefits of this role include:

  • Opportunity to lead a high-performing team and drive business growth
  • Professional development and coaching opportunities
  • Competitive salary and benefits package
  • Chance to make a real difference in the lives of our customers

Other key considerations include:

  • Able to adapt to changing business requirements and priorities
  • Strong commitment to customer service and satisfaction
  • Ability to work collaboratively with other teams and stakeholders

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