Collision Repair Centre Manager

3 days ago

Laverton, Australia AMA GROUP AUSTRALIA Full time

We are seeking a highly skilled and experienced Collision Repair Centre Manager to lead our team at our Laverton North site. This is a full-time, secure position that requires knowledge, experience, and professionalism in all aspects of collision repairs and workshop management.

The Opportunity:

As a proven leader in the collision repair industry, you will demonstrate the ability to prioritise, manage, and motivate the production team while managing costs, repair times, safety, quality, and the overall customer experience.

This site boasts a full complement of professional collision repair technicians and is dedicated to developing the next generation through our Apprenticeship program.

Reporting to and supported by the Area Manager, responsibilities will include:

  • Organising team and workflow through production.
  • Ensuring quality repairs are completed to scope within time frames.
  • Ensuring exceptional customer service standards are maintained.
  • Overseeing and scrutinising repair costs and time frames.
  • Managing workshop costs to ensure continued profitability.
  • Coaching and developing staff through our tailored succession planning.
  • Checking repairs are completed correctly at each stage and completing final sign-off of QA.
  • Ensuring the site is kept clean and safe at all times for all staff and visitors to the site.
  • Accurate daily and monthly reporting.
  • Expert collaboration and ability to maintain strong working relationships with all internal and external stakeholders.

Key Requirements:

  • Previous collision repair experience in a leadership capacity.
  • Qualification in Panel Beating or Spray Painting (highly desirable).
  • Experience with Estimating and ability to check and correct quotes.
  • Inspirational leadership and great people management skills.
  • A focus on site safety, workflow, and productivity.
  • A commitment to quality and the customer experience.
  • The ability to coach and develop team members to improve capability.
  • Experience with platforms such as iBody Shop, Parts Check, and Audanet (preferred).

We welcome applications from internal and external applicants. We encourage all internal applicants to speak with their current line manager prior to application.

Capital SMART is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.

We offer a supportive and engaging workplace where we help each other to succeed. Collaborative and professional team. Additional 2 weeks, paid Emergency services leave.

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