Product Operations Lead

1 week ago

Melbourne, Victoria, Australia beBeeOperations Full time $125,000 - $175,000
Job Title

We are seeking a Product Operations Lead to drive operational clarity and efficiency across our organisation.

  • This role will involve designing product development workflows, identifying bottlenecks, and leading initiatives to improve throughput and clarity.
  • Maintenance and evolution of the Product Handbook and documentation standards will be key responsibilities.
  • You will work closely with product leadership and cross-functional stakeholders to achieve operational goals.

Key Responsibilities:

Design and optimise product development workflows, systems, and rituals across teams. Identify bottlenecks and inefficiencies, and lead initiatives to improve throughput and clarity.

Maintain and evolve the Product Handbook and documentation standards. Apply AI or automation tools to improve operational efficiency across the Product Organisation. Support leadership with planning, tracking, and execution frameworks.

Build alignment between product, engineering, design, marketing, and other functions. Facilitate retrospectives and post-mortems to drive continuous improvement. Develop reporting tools and dashboards to provide insight into team and product performance.

Champion automation and AI-driven solutions to streamline repetitive tasks. Coach product managers and team leads on best practices and operational tooling. Ensure seamless communication across departments.

Requirements:

  • 5+ years in product operations, business operations, or Chief of Staff-style roles within high-growth or complex organisations.
  • Experience working with multiple product teams and cross-functional stakeholders.
  • Proven experience or deep understanding of delivering product, as well as a clear understanding of product best practises.
  • Strong background in process design, operational frameworks, and documentation systems.
  • Proficient with tools such as Notion, Jira, Airtable, and similar platforms.
  • Excellent stakeholder management and communication skills.
  • Ability to operate effectively in fast-paced, ambiguous environments.

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