Urgent Care Administrator

2 weeks ago


Wallaroo, Australia beBeeEmergency Full time $58,709 - $63,354

We are seeking highly skilled professionals to provide administrative support in our fast-paced, 24/7 Emergency Department.

  • Provide exceptional support to the Emergency Department team, ensuring smooth and efficient daily operations.
  • Handle word processing, data entry, record maintenance to State Records Standards, and information management.
  • Support EMR requirements for our Hub/Spoke model, ensuring all documentation is accurate and timely.

Key Responsibilities:

  • Administrative Support: Provide high-quality support to the Emergency Department team.
  • Data Management: Maintain accurate and up-to-date records, including word processing, data entry, and information management.
  • EMR Support: Ensure compliance with EMR requirements for our Hub/Spoke model.
  • Customer Service: Respond to diverse, often complex, administrative needs in a high-pressure environment.

Requirements:

  • Communication Skills: Strong verbal and non-verbal communication skills, with the ability to engage staff, patients, and external agencies.
  • Autonomy: Ability to work autonomously, manage competing priorities, and maintain focus in a dynamic environment.
  • Experience: Experience in front-line service and administrative support, providing compassionate assistance to those in need.
  • Discretion: Proven track record of handling sensitive information with discretion and delivering high levels of accuracy.
  • Technical Skills: Strong administrative skills, including proficiency with Excel and Word.
  • Knowledge: Knowledge of confidentiality principles, customer service practices, and workplace safety.
  • Tact: Ability to work with tact, diplomacy, and empathy in sensitive situations.


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