
Customer Experience Ambassador
3 days ago
Immerse yourself in a world of exceptional service and delivery excellence as our next Casual Concierge
We are seeking an experienced hospitality professional to create unforgettable guest experiences at our premium workspaces.
- Work primarily at our West End Location with opportunities to expand to other sites.
- Enjoy flexible hours on days between Tuesday and Saturday, approximately 5-10 hours per week initially.
- Foster a culture of outstanding service and contribute to member retention targets through proactive engagement and tailored support.
- Manage site bookings, coordinate events, and provide assistance with enquiries and issues to ensure seamless operations.
- Develop and lead training sessions for new and existing concierges on service standards and brand expectations.
About Us: We are Australia's largest provider of shared premium workspaces for hair and beauty professionals. Our mission is to empower entrepreneurs to achieve success.
About You: We require someone with 3+ years' experience in hospitality, administration, or Front of House. Experience in coworking, hospitality, and events is highly regarded.
What We Offer: Competitive hourly rate, discounts on leading hair and beauty product brands, opportunities for professional growth, and a collaborative team environment.
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