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Tunnel Control Room Operations Manager
2 months ago
The Tunnel Control Room Operations Manager will support the Operations Manager to deliver the training, mentoring, and roster management of the Tunnel Control Room Operators. The purpose of this position is to provide the control of the road and traffic operations of the tunnel to ensure safe and efficient flow of traffic using computer control systems.
Key Responsibilities- Monitor and control the operation of Sydney Harbour tunnel using defined procedures and electronic systems.
- Detect and respond to incidents from the control room systems and the camera network within the required KPI criteria.
- Observe and initiate remedial action to traffic conditions where required.
- Log all incidents through various stages.
- Assist and train both traffic control room operators and incident response crew.
- Create and manage a roster for the team, filling in shifts where needed.
- Assist with the monitoring of scheduling, procedures, and set up all planned traffic disruptions.
- Assist in the development and management of the training required for Traffic Control Operators and Incident Response personnel.
- Identify opportunities or deficiencies in operational practices to result in the improvement of service to the contract's customers or staff.
The ideal candidate will have exceptional reporting and computer skills, experience in a similar role, and a Cert IV in Traffic Control Room Operations. They will also have good knowledge of traffic control, a NSW drivers license, and white card, as well as emergency response training and First Aid and CPR training.
About VentiaVentia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely, and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.
Ventia is enriched by the diverse experiences, talents, and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, Women, Veterans, and spouses and people with disabilities.
