Customisation Technician

2 weeks ago

Melbourne, Victoria, Australia Ingenico Group Full time
About the Role

We are seeking a highly skilled and detail-oriented individual to join our team as a Customisation Technician. As a key member of our Service Department, you will be responsible for ensuring the quality and functionality of our EFTPOS terminals.

Key Responsibilities
  • Keyloading of EFTPOS terminals to meet customer requirements
  • Quality checking of EFTPOS terminals to ensure they meet our high standards
  • Preparing QC passed terminals for dispatch to customers
  • Performing general workshop tasks as required
  • Ensuring compliance with relevant Workers Health and Safety legislation and Ingenico's WH&S policy
  • Ensuring compliance with relevant Environmental legislation and Ingenico's Environmental policy
  • Following all procedures and policies of the Quality Management System applicable to their position
  • Repairing Services tasks such as screening and cleaning
  • Attending and participating in team activities, meetings, and day-to-day work activities
Requirements
  • Excellent communication skills (written and verbal)
  • Good time management and ability to prioritise and multitask
  • Ability to work well within a team and autonomously
  • Ability to be proactive and take initiative
  • Meet Key Performance Indicators (KPIs)
Qualifications and Experience
  • Relevant tertiary qualification or Warehouse and/or Technical Service Centre experience
  • Experience in a Level 1 & Level 2 repair/warehousing/distribution/logistics environment
Compliance and Information Security
  • Contribute to health and safety at work by identifying, reporting, and controlling hazards and promptly reporting incidents
  • Comply with all applicable company policies
  • A favourable Police Check and other background checks are required
  • Comply with company policies and procedures in relation to Information security and confidentiality

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