Business Analysis Manager

3 weeks ago


Toowong, Queensland, Australia Compare the Market Full time
About the Role:

Compare the Market is seeking a talented Business Analyst Manager to join our Delivery & Enablement team. As a key driver of business analysis excellence, you will lead a dedicated team of Business Analysts, providing guidance and support in gathering, validating, and documenting complex business requirements. Your expertise will ensure alignment with our broader business objectives and the highest standards of quality and professionalism across all projects.

Key Responsibilities:
  • Shape the direction of Compare the Market's business analysis practice, ensuring alignment with industry best practices and the company's commitment to business excellence.
  • Lead, manage, and mentor a team of Business Analysts, setting objectives, conducting performance reviews, and providing career development guidance.
  • Develop, maintain, and manage a suite of business analysis artefacts for use across projects and initiatives.
  • Build and nurture strong relationships with stakeholders at all levels of the organisation to understand their needs and expectations effectively.
  • Ensure the quality of all processes, activities, and outputs produced by the Business Analysis team.
  • Develop and guide business analysis strategies and approaches for various projects and initiatives.
  • Manage and monitor the demand and allocation of Business Analyst resources across the project portfolio, identifying potential resourcing constraints and implementing appropriate mitigation strategies.
  • Contribute to the ongoing development and improvement of Compare the Market's project delivery framework.
  • Address business analysis escalations and queries raised by Business Analysts, project teams, and stakeholders, ensuring prompt and effective resolutions.

What You'll Bring:
  • Tertiary Qualifications in Information Technology, Computer Science, Engineering, Business, or a related field.
  • Relevant professional certifications, such as CBAP, would be highly regarded.
  • Extensive expertise in business analysis processes and activities, including workshop facilitation, requirements elicitation, documentation, traceability, and business process mapping.
  • Strong understanding of the software development lifecycle and various software development processes.
  • Experience working with different project delivery methodologies, including agile, waterfall, and hybrid approaches.
  • Proven leadership and team management skills, with a track record of mentoring and guiding teams to success.
  • Excellent analytical and problem-solving abilities.
  • Proficiency with business analysis tools and standards such as BPMN, Jira, Azure DevOps, Lucidchart, Confluence, and the Microsoft Office suite.
  • Exceptional stakeholder management, communication, and interpersonal skills, enabling you to build strong relationships across the organisation.

Our Benefits:
  • Vibrant and social community who have annual celebrations, family fun days and regular events.
  • Enjoy flexible work arrangements, including the option of one day working from home each week or a 9-day fortnight.
  • Enjoy additional leave days - 'ME' leave and 'Volunteer Day' leave.
  • Study support (up to 50% of tuition fees for relevant courses) and professional membership reimbursement.
  • Employee discounts on Car, Home, Travel insurance.
  • Income protection insurance provided to support you in the event of non-work-related illness or injury.
  • Discounts with a broad range of providers, including gym memberships, accommodation, dental care and more.


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