
Technical Skills Developer
3 days ago
We are seeking an enthusiastic and passionate professional to lead the development of our Service Technicians. This role involves collaborating with the National Training & Field Assessment Manager and the broader Technical Training Team.
Main responsibilities will include:
- Organizing, coordinating, and delivering technical training sessions for Technicians, Agents, and Managers
- Developing, updating, and sharing best practices and technical knowledge
- Providing technical support and resources to the service team and field staff
- Conducting competency assessments and on-site work audits
- Maintaining and managing technical documents to ensure accessibility and accuracy
This is a hybrid role offering flexible working arrangements, a fully maintained company vehicle, laptop, mobile phone, iPad, and incentive program.
The ideal candidate will have previous experience in a similar position, facilitating training and conducting assessments within a field role. An understanding of technical product training will be beneficial.
A collaborative mindset, effective communication skills, and ability to adapt to changing priorities are essential for success in this role.
About the Role
This position requires a high level of expertise in technical product training, as well as excellent interpersonal and leadership skills.
Key Qualifications
- Proven experience in a similar position, with a strong background in technical product training
- Excellent communication and interpersonal skills
- Ability to collaborate effectively with cross-functional teams
- Strong problem-solving and analytical skills
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