Customer Service Team Leader

1 week ago

Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000

A Key Leadership Opportunity Awaits

We are seeking a results-driven team leader to drive our customer service division forward. This exceptional role offers the chance to make a real impact and lead a talented team of sales and service professionals.

**Key Responsibilities Include:**

  • Bolstering long-term relationships with customers through expert leadership and coaching.
  • Developing in-depth knowledge of our product portfolio and services.
  • Fostering quality customer experiences by managing daily team activities.
  • Enhancing customer service systems for sustained excellence.
  • Qualifying and passing on sales leads and market insights to the sales team.

**Requirements:**

  • Prior experience in a similar role, preferably within the industry.
  • Demonstrated ability to manage multiple projects simultaneously while maintaining attention to detail.
  • Advanced communication skills, encompassing written and verbal expression.
  • Excellent listening, negotiation, and presentation skills.
  • Intermediate to Advanced IT proficiency in sales analysis and transaction processing.
  • Flexibility to travel as required.

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