Ophthalmic Equipment Specialist

2 weeks ago


Brisbane, Queensland, Australia beBeeMedicalDeviceTechnician Full time $75,000 - $98,350

We are a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.

Our diverse portfolio ranges from consulting room furniture to OCTs, imaging devices and retinal lasers, ensuring no two days will be the same.

Your Key Responsibilities:
  1. Install equipment including associated system software
  2. Provide remote phone and online technical support
  3. Repair devices at customer sites and in our workshop
  4. Evaluate and prepare equipment prior to installation to ensure quality assurance
  5. Maintain effective relationships with customers through trust building
  6. Ongoing troubleshooting learning and knowledge sharing within the team
  7. Log all faults within company systems
  8. Manage complex issues requiring major repairs and escalation
About You:
  • Proven experience in medical device service and support preferably in a related field
  • Ability to move equipment manually when required
  • Excellent analytical problem-solving and troubleshooting skills
  • Strong time management planning skills
  • Clear telephone manner and interpersonal communication skills
  • Self-motivated results-driven able to work independently
  • Willingness to travel for regional customer support including occasional overnight stays
  • Valid driver's license

A rewarding career offers daily opportunities for growth and development. Enjoy a wide range of career opportunities across various networks.



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