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About Hapana
Hapana is a pioneering company in the fitness industry, revolutionizing the way gyms, fitness studios, and franchises operate. Our cutting-edge software solution helps businesses unlock growth and efficiency, providing automated lead nurturing, captivating member experiences, and advanced day-to-day operational controls.
Our Mission
We're committed to fostering growth for our teams and clients through innovation and teamwork. As a global company, we rely on open communication and collaboration. We're looking for a talented individual to join our small but mighty team and contribute to our mission.
Job Summary
The Technical Product Owner will partner with engineering and senior leadership to deliver on our mission. This role will work closely with Product leadership to define a product strategy and deliver on goals. The successful candidate will own aspects of our product verticals, such as business dashboards, reporting, web widgets, and core business features that help our system benefit more people.
Key Responsibilities
- Collaborate with the engineering team to achieve and fulfill business objectives
- Develop business scope documents and define user personas for individual products
- Advocate for impactful changes and future strategies to help achieve our goals
- Balance short-term progress with long-term objectives
- Establish strong relationships with Customer Success, Engineering, Product, and the Senior Leadership Team
- Determine users' needs, create technical documentation, and organize supporting content for products
- Study product samples and collaborate with product designers and developers
- Act as the escalation point for client issues requiring product change resolution (excluding standard problem escalation process)
- Interact with key suppliers and partners
Qualifications & Requirements
- Over 3 years of experience in product management within consumer web or SaaS products
- Proven API/Integration experience
- Comfortable in reading API documentation and diving into technical details
- Hands-on experience building integrations
- Experience in developing products using quantitative data
- Currently operates in an Agile environment, delivering incremental value
- A proven track record of advocating for and supporting the team
- Experience in designing aesthetically pleasing products
- Experience collaborating with various functions in an organization, including engineering, customer success, and UX
- Strong desire to tackle new challenges and positively impact users' lives
- Experience in the fitness industry is highly advantageous
- Bachelor's degree in business, computer science, or a technical field, or an equivalent combination of education, training, or work experience
- Product Owner certification from a reputable organization