Account Coordinator

8 hours ago


Melbourne, Victoria, Australia Commercial-Resi Field-VIC Full time
About the Role

We are seeking an experienced Account Coordinator to join our Commercial-Resi Field-VIC team. As a key member of our support team, you will play a vital role in enabling our Key Account Managers to drive revenue growth, product adoption, and brand loyalty with our most valuable clients.

In this role, you will be responsible for providing administrative support, facilitating client requests, and responding to ad-hoc tasks and queries. You will also have the opportunity to expand your product knowledge across the Domain solutions and become an industry expert within Residential Real Estate.

Key Responsibilities
  • Assist Account Managers with a wide range of tasks, including creating tailored proposals, handling client correspondence, and producing sales data.
  • Facilitate admin tasks to ensure client and team requests are quickly and effectively completed.
  • Respond to ad-hoc tasks and queries, including billing and invoicing, and working cross-functionally with Credit and Customer Experience teams.
  • Provide feedback, escalate issues, and shape processes to help drive improvements and efficiencies.
  • Occasionally accompany Account Managers on visits to large clients to get to know their internal support teams.
Requirements
  • Previous experience in a Coordinator role or similar team support function.
  • Experience with general admin tasks.
  • Excellent sense of speed, time management, and organization skills. Great with people.
  • Full working rights for a full-time permanent position.
What We Offer

We offer a unique opportunity to work in a fun and close-knit team, with a focus on work-life balance and continuous learning and growth. Our benefits include:

  • Discover your ideal work-life balance with our approach to flexibility.
  • First-rate parental leave and wellbeing policies.
  • Access to Perkbox, giving you discounts across healthcare, entertainment, food, utilities, and more.

We are committed to fostering a diverse and supportive work environment and warmly welcome applications from Aboriginal and Torres Strait Islander peoples. If you have any accessibility needs or require accommodations during the application process, please let us know, and we will ensure you receive the support you need.


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