Retail Sales Associate
4 weeks ago
Cash Converters is a leading second-hand retailer with a strong presence in Australia and internationally. We offer affordable personal finance solutions, empowering our customers to make informed choices.
We are seeking a highly motivated and customer-focused Retail Assistant - Buys and Loans Operator to join our team at the Elizabeth store in a Full Time capacity.
About the Role
- This position is a Retail based role, in our Buys and Loans Department, where you will be responsible for accurately performing day-to-day transactions.
- You will be expected to achieve KPI targets by actively seeking pricing feedback and trends.
- Build lasting relationships with our customers by actively listening to and understanding their needs.
- Effectively communicate pricing, valuation, and pawnbroking options to our customers.
- Perform all transactions in line with company and legislative requirements.
About You
- Proven customer service experience, ideally within a retail environment.
- Have an interest in Technology, Gaming, Collectables, Jewellery, or Tools and Hardware.
- Confidently able to negotiate with customers for a win-win outcome.
- Strong communication skills that build rapport, trust, and demonstrate compassion.
- Ability to discuss and clearly explain contract details with customers.
What's on Offer
- Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
- Monday to Saturday | No Sunday Trading.
- Real career development opportunities.
- Ongoing quarterly store and team bonuses | Full paid training provided.
- Paid Parental Leave.
- Salary Packaging for a Novated Car lease available.
- Health Insurance Discounts (Bupa & HBF).
- 30% Instore Discount.
- Plus, access to our Wellness Activities: Move, Munch, Money and Mind.
Cash Converters is a proudly homegrown Australian business that has been making life possible for our customers since 1984. We support diversity, inclusion, and equal opportunity, encouraging people of all cultures, backgrounds, gender, age, sexual orientation, and abilities to apply.
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