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Corporate Partner Relations Consultant

2 months ago


Melbourne, Victoria, Australia Dental Corporation Full time
Position Overview: This role is essential in fostering strong relationships with our corporate partners and ensuring exceptional service delivery. The focus is on enhancing the experience of our clients while addressing their health insurance requirements efficiently.

Key Responsibilities:
  • Engage with partners and stakeholders to thoroughly understand their needs, providing timely and professional support.
  • Deliver comprehensive solutions and manage escalations across various services offered.
  • Oversee the complete management of partner payments, including payroll deductions.
  • Facilitate growth activities and ensure all clients are financially managed within the required timeframes.
  • Accurately process administrative transactions, ensuring clarity and precision in all data entries.
  • Adhere to established best practices and contribute to ongoing improvements in processes and policies.
  • Enhance partner experiences through active participation in feedback sessions and coaching.
Candidate Profile:
  • Strong communication and rapport-building skills.
  • Experience in a business-to-business service setting.
  • Proficient in using multiple systems and platforms concurrently.
  • Able to thrive in a dynamic environment with a keen attention to detail.
About Dental Corporation: We are dedicated to providing outstanding healthcare services, driven by our mission to improve the lives of our customers. Our commitment to excellence is reflected in our approach to service delivery and the relationships we build with our partners. We value diversity and inclusion, ensuring that all employees feel welcomed and supported.

Why Choose Dental Corporation? We prioritize the well-being of our employees, offering comprehensive health and wellness programs. Our culture is built on respect and collaboration, allowing everyone to bring their authentic selves to work. We also provide additional leave for personal well-being and community service initiatives.