
Cloud Workplace Expert
1 week ago
Job Overview
We are seeking a skilled Cloud Workplace Expert to support enterprise clients through their Microsoft 365 journey.
About the Role
The ideal candidate will have in-depth knowledge of Intune, Modern Workplace, and Microsoft 365 Cloud, with experience across multi-tenant environments. They will be proficient in PowerShell, Microsoft Graph, and Windows device management, with excellent communication and client-facing skills.
Key Responsibilities
- Provide Level 3 support and act as the subject matter expert for Intune.
- Build, test, and configure Intune policies and processes.
- Lead onboarding of new enterprise clients to the platform.
- Monitor client environments and proactively identify issues.
- Work with cross-functional teams to enhance processes and tools.
- Document best practices, procedures, and product walkthroughs.
- Manage SLAs and respond to critical client requests.
- Support Customer Success with enrolments and requirements.
Required Skills and Qualifications
- Deep expertise in Intune, Modern Workplace, and Microsoft 365 Cloud.
- Strong experience across multi-tenant environments (MSP exposure highly regarded).
- Proficiency in Entra ID, Active Directory, GPO management, and MDM cloud migrations.
- Skilled with PowerShell, Microsoft Graph, and Windows device management.
- Strong problem-solving ability and automation mindset.
- Excellent communication and client-facing skills.
- Full working rights in Australia (no sponsorship available).
Benefits
This role offers an exciting opportunity to work with a leading organisation and contribute to the success of our clients. The successful candidate will have access to ongoing training and development opportunities, as well as a competitive salary package.
What We're Looking For
We are looking for a motivated and experienced individual who is passionate about delivering exceptional results in a fast-paced environment. If you are a team player with a strong work ethic and a commitment to excellence, we would love to hear from you.
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