Inventory Technician

3 days ago


Melbourne, Victoria, Australia Microsoft Full time
About Microsoft

Microsoft's Cloud Operations & Innovation (CO+I) is a team of subject matter experts powering our cloud services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a key player in delivering core infrastructure and foundational technologies, we strive for excellence in inventory management principles, warranty process management, and data bearing device destruction.

Our global portfolio comprises over 200 data centers in 32 countries, serving more than 1 billion customers and 20 million businesses worldwide. We are committed to environmental sustainability and optimization in our data center design and operations.

Job Description

This role offers an exciting opportunity to deepen your knowledge of inventory management, with a focus on cycle audits, incoming/outgoing deliveries, security escorts for third-party vendors, and documentation of deliveries. You will work closely with suppliers to initiate warranty claims and process failed vendor hardware devices.

Key Responsibilities:
  • Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
  • Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices, following Service Level Agreements (SLAs).
  • Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
  • Maintain accurate information within various inventory management systems.
  • Ensure detailed physical inventory tracking and staging.
  • Help reconcile and report inventory discrepancies.
  • Perform data bearing device destruction following SLAs and Microsoft policies.
  • Notify management about ordering stock shortages and escalate any issues.

We offer a strong focus on employee development, with training and opportunities such as Career Rotation Programs, Diversity & Inclusion training, and professional certifications. Our mission is to empower every person and organization on the planet to achieve more, guided by values of respect, integrity, and accountability.

Estimated Salary: $65,000 - $90,000 per year

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