Skilled Fraud Investigator

1 week ago

Sydney, New South Wales, Australia beBeeFraud Full time

At OFX, we are seeking a skilled Fraud Specialist to join our team. This role is ideal for individuals with experience in fraud investigations within the financial services industry.

**Job Description:**

The Fraud Specialist will be responsible for the continual improvement of OFX's fraud risk management framework, systems and processes. They will work collaboratively with key stakeholder groups to provide expert fraud risk management advice and insights, assess and recommend action on OFX's key fraud risks and controls, and ensure there is a robust, effective, and efficient approach to managing fraud risk across OFX.

**Key Responsibilities:**

  • IDentify key fraud risk gaps and concerns (internal and external) and work with the business to initiate and execute programs to monitor and close gaps.
  • Analyze data to identify potentially fraudulent activity.
  • Regularly review the effectiveness of OFX's fraud risk detection rules and recommend improvements to optimize performance and reduce false positive rates.
  • Assist the Financial Crime and Customer Due Diligence teams with data insights and reports when required.
  • Maintain awareness of emerging fraud and identity risk management technology and prioritize opportunities for investment.
  • Assist in the development and delivery of online and face-to-face training of OFX staff.
  • Communicate key fraud trends and identity risks globally.
  • Participate and provide expertise in risk workshops, forums, and other internal engagements.
  • Work with the Marketing team to improve fraud awareness for OFX customers.

**Required Skills and Qualifications:**

  • 3+ years' experience in fraud investigations within the financial services industry.
  • Experience with fraud data analytics is a bonus.
  • Strong fraud prevention, detection, monitoring, and case management experience.
  • Awareness of fraud management frameworks, processes, controls, prevention systems, and technology within a financial services environment.
  • Experience interacting with key stakeholders (both internal and external).
  • Excellent team player with strong interpersonal and communication skills sensitive to the needs of operational business units.
  • Ability to prioritize tasks and work well under pressure.
  • Money remittance/payments experience is preferred though not essential.

**Benefits:**

  • We operate as one team, cross-functionally and globally to drive outcomes that deliver excellence for our customers.
  • We're curious self-starters who love learning and sharing our knowledge with others.
  • We promote an environment of reward and recognition, where employees can celebrate their peers' effort, technical expertise, or support through a range of channels and awards.
  • We encourage OFXers to give back to causes and communities that are important to them.

**What it's like working at OFX:**

We see challenges as opportunities and we're not afraid to roll up our sleeves to get stuff done. We're committed to making things easier for our clients, pushing boundaries, and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

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