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Customer Service Advisor
2 weeks ago
Role Overview
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- The primary responsibility of this position is to provide exceptional customer service and product expertise to clients in a retail environment.">
Key Responsibilities:
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- Build strong relationships with customers, offering personalized skincare consultations and advice on our range of products.">
- Meet sales targets by effectively promoting our offers and in-store promotions to customers.">
- Work collaboratively as part of a team to achieve sales goals and deliver excellent customer experiences.">
- Stay up-to-date with the latest skincare trends and product knowledge through our award-winning 12-month development program.">
Requirements:
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- A genuine passion for delivering outstanding customer service and ensuring every client feels valued and supported.">
- Excellent communication and interpersonal skills, enabling effective collaboration with colleagues and customers.">
- Ability to work independently and as part of a team, adapting to changing priorities and demands.">
- A desire to continually learn and develop skills, staying abreast of industry trends and product knowledge.">
Benefits:
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- Competitive salary and bonuses structure.">
- Generous employee discount on our products.">
- Access to our quarterly Goody Box and store discounts at partner retailers.">
- Opportunity to become a certified skin expert through our CIBTAC certification program.">
- Flexible working arrangements and career progression opportunities.">
Join Our Team
">We are an equal opportunities employer, committed to diversity, equity, and inclusion. If you're passionate about delivering exceptional customer experiences and are eager to grow your career in the beauty industry, we'd love to hear from you