Financial Crimes Investigator

1 month ago

Sydney, New South Wales, Australia AMP - General Full time
About the Role

We're building a new digital bank, and we need a talented Fraud & Financial Crimes Investigator to join our team. As a key member of our dynamic new division, you'll play a pivotal role in safeguarding our bank and our customers against fraud, scams, and financial crime.

Key Responsibilities
  • Lead investigations on suspicious activities and prevent fraud
  • Ensure compliance with AML regulations
  • Work closely with various teams across the bank to build a culture of trust, transparency, and customer satisfaction
What We're Looking For
  • Previous experience working in a fast-paced environment providing consistent and outstanding levels of customer service
  • Previous experience in a fraud and financial crime would be highly regarded but not essential
  • Experience and passion for providing consistent and outstanding levels of customer service
  • Ability to identify and analyze data and suspicious trends and draw actionable conclusions
  • Ability to deal with ambiguity and make informed decisions without always having all of the necessary information
What Matters Most

We're not just looking for someone with the right skills and experience. We're looking for someone who is passionate about creating 6-star customer experiences and is willing to challenge the status quo.

Why Join Us?

At AMP Bank, we're building a team that is customer-obsessed, innovative, and agile. We're looking for people who are excited about the opportunity to shape the future of banking and make a real impact.

What's in It for You?
  • Real ownership and autonomy to drive projects and make decisions
  • Cross-functional teams that work together to achieve common goals
  • Startup vibes without the risk - we're a well-established brand with a new and exciting approach
  • Growth opportunities to step into leadership roles or move across different functions

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