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Business Operations Coordinator Role Summary
The role of a Business Operations Coordinator is to support the Finance and Accounts Team, coordinate tasks across multiple services and contracts, ensure data accuracy, operate a helpdesk line, and liaise with technicians to meet service level agreement performance.
Key Responsibilities:- Support the Finance and Accounts Team by reviewing financial reports, timesheets, and service purchase order management.
- Coordinate planned and reactive maintenance activities across multiple services and contracts using computerized maintenance management systems.
- Maintain accurate records of assets and maintenance data.
- Operate the internal helpdesk line, answering calls from engineers and updating tasks as required.
- Liaise daily with technicians to ensure service level agreements meet key performance indicators.
- General knowledge of maintenance activities and procedures.
- High proficiency in Microsoft Excel and ability to learn new software applications.
- Excellent written and verbal communication skills.
We are a global leader in facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services. We manage a large portfolio of facilities across various sectors.
