Hospitality Leader

1 week ago

Sydney, New South Wales, Australia beBeeLuxury Full time $108,192 - $145,344
Job Description:

Our Team, Our Strength: At our organization, we believe that our people are the backbone of our luxury hospitality brand. We strive to become better, to push ourselves to new heights and to treat each other with respect and kindness. Our team members create unforgettable experiences for guests, residents, and partners through a commitment to luxury with genuine heart.

The Role of Hospitality Manager: This key role oversees departments in our high-volume operation. The ideal candidate will have an exceptional eye for detail, a thirst for delivering a flawless experience, and a hunger for results. They will cultivate a constructive, collaborative, and performance-driven culture by developing and engaging the team, monitoring standards, problem-solving, and delivering results from a people, product, and profit perspective.

  • Set strategic direction in collaboration with the leadership team.
  • Provide leadership, coaching, and constructive feedback, setting development plans and succession planning strategies for team members.
  • Ensure effective selection, training, development, and evaluation of all team members.
  • Drive performance by setting metrics and benchmarks, identifying ways to improve operations.
  • Maintain strong relationships with the leadership team and employees within departments and the wider division.
  • Closely manage labour and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control.

Key Responsibilities:

Leadership Roles:

  • Prior experience in a leadership role within the Rooms Division in a 5-star hotel.
  • A leadership style that is authentic, engaging, and strategic, based on identified business priorities.
  • A positive, can-do attitude that shows resilience and maturity, adapting to different situations.
  • Impeccable communication skills.
  • Understanding of luxury components, with a sharp attention to detail and high focus on service.
  • Ability to prioritise, organise, problem-solve, and delegate in a demanding environment.
  • Strong business acumen with experience in rostering and labour costs, controlling expenses and budgets/P&L.

About Us: Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, we offer what many professionals dream of - the opportunity to build a lifelong career with global potential and a real sense of pride in work well done.

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